Terms of Service

These terms are an agreement between you and Tanay Arya, an individual based in India, who operates CrowdCue. By creating an account, running an event, or asking or upvoting a question at somebody else’s event, you accept them. If you do not accept them, do not use the service.

1. What CrowdCue does

CrowdCue is a live question-and-answer tool for events. An organizer creates an event and shows a QR code or five-character code. Attendees open it in a browser, ask questions and upvote the ones they most want answered, so the organizer can see what the room actually cares about. Attendees do not create accounts.

2. Accounts

• Organizer accounts sign in with a six-digit code sent by email. There is no password. Keep access to that inbox secure — anyone who can read it can sign in as you.
• You must be at least 16, or old enough to enter a contract where you live, to create an account. Attendees under that age may take part with the permission of a parent, guardian or teacher.
• Give a real email address you control. One person or team, one account; do not share credentials or impersonate anyone.

3. If you run an event

You are responsible for your event and for the audience you invite to it. In particular:

• You moderate it. CrowdCue gives you tools to hide, merge and delete questions. Anything that appears on your event screen is your call.
• You tell your attendees. Where the law requires you to inform people how their contributions are handled, that is your obligation — point them at our Privacy Policy, which explains it plainly.
• You have the right to collect what you collect. Do not use CrowdCue to gather sensitive personal information, and do not ask attendees for data you are not entitled to.
• Attendee content is deleted 30 days after you close an event. If you need a record of the questions, export or copy them before then.

4. Content and conduct

You keep ownership of what you write. By posting it you give us the limited permission we need to run the service — to store it, show it to that event’s audience and organizer, and process it as described in the Privacy Policy.

What may and may not be posted is set out in the Acceptable Use Policy, which forms part of these terms. We may remove content or suspend access when it is broken.

5. AI features

• CrowdCue sends question text to a third-party AI provider to detect duplicates. The details, including what leaves our systems, are in the Privacy Policy. Do not post confidential information.
• AI judgement is not perfect. It may merge two questions that were not really the same, or miss ones that were. Merges combine votes rather than deleting anything, they are labelled, and an organizer can undo them — but you should not rely on the feature being correct every time.
• We may change the model or provider, or turn the feature off, without notice.

6. Availability

CrowdCue is offered as is and as available. There is no uptime guarantee and no support commitment. The service may be changed, interrupted or discontinued at any time. If you are running an event where failure would be costly, have a fallback.

7. Things you must not do

• Break the law, or use CrowdCue to help anyone else break it.
• Attempt to access events, accounts or data that are not yours, or to defeat the limits that keep votes and questions fair.
• Scrape, resell or systematically extract the service, or run automated load against it beyond ordinary use.
• Upload malware, or interfere with the service’s operation or security.

8. Suspension and termination

You can stop using CrowdCue at any time and ask us to delete your account by writing to apps@tanayarya.com. We may suspend or terminate access if these terms or the Acceptable Use Policy are broken, or if we need to protect the service or other users. Where it is reasonable to do so, we will tell you why.

9. No warranty

To the fullest extent the law allows, CrowdCue is provided without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, and uninterrupted or error-free operation.

10. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential loss, or for lost profits, lost data, or business interruption, arising from your use of CrowdCue. Where liability cannot be excluded, it is limited to the greater of the amount you paid us in the twelve months before the claim, or INR 1,000.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

11. Your responsibility for your events

If a claim is brought against us because of an event you ran, content you posted, or your breach of these terms, you agree to cover the reasonable costs of dealing with it.

12. Changes to these terms

We may update these terms. The date at the top of this page shows when they last changed, and material changes will be announced in the product. Continuing to use CrowdCue after a change means you accept the new version.

13. Governing law

These terms are governed by the laws of India, and disputes will be subject to the exclusive jurisdiction of the courts of India.

14. Contact

Tanay Arya — apps@tanayarya.com